Privacy Policy

  • Moran Murray Property Management, LLC Privacy Statement

    Last Updated: June 9, 2025

    At Moran Murray Property Management, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, and safeguard your information, including when you opt in to receive SMS/MMS messages from us.

    What Information We Collect
    We collect personal information you provide when interacting with us, such as:

    Contact Information: Name, phone number, email address, and mailing address provided through our website inquiry forms, rental applications, or direct communications.

    Rental Inquiry Details: Information about your rental preferences or questions submitted via our website or third-party listing platforms (e.g., Zillow, Apartments.com, etc.).

    Tenant Information: Data provided during lease agreements or tenant onboarding, such as payment details or maintenance requests.

    How We Use Your Information
    We use your information to:

    Respond to inquiries about our rental properties, including details on availability, pricing, features, or application processes.

    Schedule property showings or send virtual tour links.

    Communicate with tenants about lease agreements, maintenance updates, rent reminders, or community notices.

    Send SMS/MMS messages to opted-in recipients, such as replies to property inquiries or logistical updates (e.g., “The 2-bedroom at 200 Brandywine Blvd is available. Are you free for a tour?”).

    Improve our services and ensure a seamless rental experience.

    SMS/MMS Consent and Opt-Out
    By providing your mobile phone number through our website inquiry form, rental application, or other opt-in methods, you consent to receive SMS/MMS messages from Moran Murray Property Management, LLC. These messages may include responses to your rental inquiries, showing confirmations, or tenant-related updates.

    Opt-Out: You may opt out of receiving SMS/MMS messages at any time by replying “STOP” to any message. You can also contact us at info@moranmurraypm.com to unsubscribe.

    Help: For assistance, reply “HELP” to any message or contact us at info@moranmurraypm.com or (302) 652-1300.

    Sharing Your Information
    We do not share, sell, or disclose your personal information, including your mobile phone number, to third parties for marketing purposes. Your information may be shared only in the following cases:

    With service providers (e.g., property management software like Appfolio) who assist us in operations, bound by confidentiality agreements.

    To comply with legal obligations, such as responding to a court order.

    With your consent, such as sharing contact details with a maintenance contractor to schedule repairs.

    Data Security
    We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

    Your Rights
    You may:

    Request access to or correction of your personal information.

    Request deletion of your information, subject to legal retention requirements.

    Contact us at info@moranmurraypm.com to exercise these rights.

    Changes to This Privacy Statement
    We may update this Privacy Statement to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

    Contact Us
    If you have questions about this Privacy Statement or our data practices, please contact us:
    Moran Murray Property Management, LLC
    2503 Silverside Rd, Wilmington, DE 19810
    Email: info@moranmurraypm.com
    Phone: (302) 652-1300